At y3339, your privacy matters. This policy explains exactly what personal data we collect from Pakistani players, how we use and protect it, and what rights you have over your own information. We keep it clear so there are no surprises.
Welcome to the y3339 Privacy Policy. y3339 is an English-language online gaming platform developed for players across Pakistan, covering sports betting, cricket betting, live casino, slots, table games and esports markets — all displayed in PKR and optimised for mobile use from Karachi to Lahore, Islamabad to Peshawar.
We take your privacy seriously. This Privacy Policy sets out in plain, professional English how y3339 collects, uses, stores, shares and protects the personal data of registered Players and visitors to the Platform at https://y3339.cam. It also explains the rights you have over your own data and how to exercise those rights.
By registering an Account on y3339 or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood this Privacy Policy and consent to the data practices described herein.
This policy should be read alongside our Terms & Conditions and our Responsible Gambling policy, which together form the full framework governing your relationship with y3339.
Throughout this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "y3339" / "we" / "us" / "our" | The operator of the y3339 Platform at https://y3339.cam and all associated subdomains and mobile-optimised versions. |
| "Player" / "you" / "your" | Any individual who visits, registers on, or otherwise interacts with the y3339 Platform. |
| "Personal Data" | Any information relating to an identified or identifiable natural person, including name, email address, date of birth, financial details, device identifiers, and IP address. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, erasure or destruction. |
| "Account" | The registered user account created by a Player on y3339, through which they access Platform features and conduct financial transactions in PKR. |
| "KYC" | Know Your Customer — the identity and age verification process that y3339 conducts using government-issued documentation such as a Pakistani CNIC, passport, or driving licence. |
| "Cookies" | Small text files placed on your device by the y3339 Platform to enable core functionality, remember preferences, and support analytics. |
| "Platform" | The y3339 website, mobile-optimised site, and any associated applications or services operated by y3339. |
| "Third-Party Processor" | Any external service provider engaged by y3339 to process Personal Data on y3339's behalf, subject to binding data-processing agreements. |
y3339 collects Personal Data that is necessary to operate the Platform, comply with applicable regulatory obligations, and provide a safe and fair gaming environment for Pakistani players. The categories of data we collect are described below.
When you create an Account, we collect the information you provide directly, which includes:
As part of our mandatory KYC process, we may collect copies or images of:
We process financial data connected to deposits, withdrawals, and betting activity on the Platform, including:
We automatically collect certain technical information when you access the Platform:
When you contact our support team or submit a complaint, we retain records of that correspondence including:
Where you use our Responsible Gambling tools — such as deposit limits, loss limits, session timers, cool-off periods, or self-exclusion — we record the settings applied and any changes you request. This data is used solely to enforce your chosen restrictions and to support safer gambling operations.
y3339 collects Personal Data through the following channels:
y3339 processes Personal Data only where a valid legal basis exists. The applicable legal bases for our key processing activities are as follows:
| Processing Activity | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract — necessary to provide the Platform to you |
| KYC / age and identity verification | Legal obligation — required under the operator's license jurisdiction |
| Processing financial transactions in PKR | Performance of a contract — necessary to execute deposits and withdrawals |
| Fraud detection and AML screening | Legal obligation and legitimate interests — protecting platform integrity |
| Responsible Gambling tools and limits | Legal obligation and consent — protecting player welfare |
| Marketing communications | Consent — only where you have opted in to receive promotional messages |
| Platform analytics and improvement | Legitimate interests — improving the Platform experience for Pakistani players |
| Customer support and complaints | Performance of a contract and legitimate interests |
y3339 uses the Personal Data it collects for specific, clearly defined purposes. We do not use your data in ways that are incompatible with the purposes for which it was originally collected.
Where you have provided explicit consent, we may use your contact details to send you information about promotions, bonuses, cricket betting opportunities (including PSL T20, ICC tournaments, and Pakistan national team fixtures), new games, and other offers available on y3339. You may withdraw this consent at any time — see Section 12 for details.
y3339 does not sell, rent, or trade your Personal Data to any third party for their own commercial purposes. We share data only in the limited circumstances described below, and only to the minimum extent necessary.
We engage Third-Party Processors to provide services essential to operating the Platform. These include payment processors, KYC and identity verification providers, fraud-screening services, customer support software providers, and hosting and infrastructure services. All such providers are bound by contractual data-processing agreements that restrict their use of your data to the specific services they provide to y3339.
We may disclose Personal Data to licensing authorities, regulators, law enforcement agencies, or courts where we are legally obliged to do so. y3339 will not disclose data beyond what is strictly required by any such legal obligation.
Personal Data may be shared with fraud prevention agencies, AML screening databases, or responsible gambling registries where required under the operator's license obligations. Such disclosures are made solely to protect the integrity of the Platform and the welfare of Players.
In the event of a merger, acquisition, or sale of all or part of y3339's business, Personal Data held by y3339 may be transferred to the acquiring entity, subject to that entity agreeing to honour this Privacy Policy or providing equivalent protections.
y3339 retains Personal Data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law and the operator's license jurisdiction. The general retention periods that apply are outlined below:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of Account plus 5 years following closure, or as required by license jurisdiction |
| KYC / identity verification documents | 5 years from the date of verification, or longer where required by AML regulations |
| Financial transaction records (PKR) | Minimum 5 years from transaction date, as required for AML and financial compliance |
| Betting and wagering history | 5 years from Account closure or last activity, whichever is later |
| Customer support correspondence | 3 years from resolution of the relevant query or complaint |
| Self-exclusion records | Duration of exclusion plus a minimum of 5 years |
| Marketing consent records | Until consent is withdrawn, plus 3 years for compliance evidence |
| Technical / server logs | Up to 12 months, unless required for longer in connection with a specific investigation |
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised. Anonymised, aggregated data may be retained indefinitely for analytical purposes, as it can no longer be used to identify you.
y3339 implements a range of technical and organisational security measures designed to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
y3339 uses cookies and similar technologies to operate the Platform effectively, remember your preferences, and understand how Players use our services. The types of cookies we use are described below.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Enable core Platform functionality such as login sessions, account security tokens, and language preferences. | No — Platform cannot function without these |
| Functional | Remember your preferences and settings (e.g., preferred sports markets, display currency in PKR) to personalise your experience. | Yes — some features may be affected |
| Analytics | Collect aggregated, anonymised information about how Players navigate the Platform to help us improve performance and content. | Yes — via browser settings or consent preferences |
| Fraud Prevention | Detect and prevent fraudulent activity, including account takeover attempts and bonus abuse patterns. | No — required for Platform integrity and player protection |
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of the Platform. y3339 does not use cookies to serve third-party advertising on external sites.
Depending on the laws applicable in the operator's license jurisdiction and the jurisdiction in which you are located, you may have the following rights in respect of your Personal Data held by y3339. We are committed to facilitating the exercise of these rights promptly and without unnecessary friction.
To exercise any of the rights described above, please contact our support team at [email protected] (plain text only — not a clickable link). We will respond to all valid requests within 30 days. In some cases we may require identity verification before actioning a request. We will not charge a fee for processing your request unless it is clearly unfounded or excessive.
y3339 will only send you promotional emails, SMS messages, or push notifications about bonuses, offers, cricket betting markets, PSL T20 specials, ICC tournament promotions, or new Platform features where you have explicitly opted in to receive such communications during registration or subsequently through your Account settings.
You may withdraw your consent to receive marketing communications at any time, free of charge, by:
Withdrawal of marketing consent will not affect the lawfulness of any processing that took place before the withdrawal, and will not affect transactional communications (such as Account security alerts, deposit confirmations, withdrawal notifications, and KYC requests) which are sent independently of marketing consent.
y3339 operates a strict 18+ policy. The Platform is intended exclusively for adults aged 18 years or older — or the higher minimum age required by the operator's license jurisdiction, whichever applies. We do not knowingly collect or process Personal Data from individuals under the age of 18.
During registration, you are required to confirm that you are of legal age. In addition, y3339 may request documentary proof of age — such as a Pakistani CNIC, passport, or driving licence — as part of the KYC process at any stage of your relationship with the Platform.
If y3339 discovers or has reasonable grounds to suspect that a registered Account is held by a person under the age of 18, the Account will be suspended immediately. Any data collected in relation to an underage Account will be processed only to the extent necessary to investigate and resolve the matter, and will thereafter be deleted in accordance with applicable legal obligations.
y3339 is an online platform serving players in Pakistan. Your Personal Data may be processed and stored on servers located in jurisdictions outside Pakistan. Where such international transfers occur, y3339 ensures that appropriate safeguards are in place to protect your data in accordance with the standards set out in this Privacy Policy and the requirements of the operator's license jurisdiction.
Safeguards used to protect international transfers may include:
If you have questions about the specific mechanisms used for any particular international transfer of your data, please contact us at [email protected].
y3339 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, Platform features, or applicable legal requirements. When material changes are made, we will notify registered Players by email or via a prominent notice on the Platform prior to the changes taking effect.
The "Last updated" date at the top of this Privacy Policy reflects the date on which the most recent version came into effect. We encourage you to review this page periodically to stay informed about how y3339 handles your Personal Data. Your continued use of the Platform following notification of any changes constitutes your acceptance of the updated Privacy Policy.
Where changes to this Privacy Policy require your fresh consent — for example, where we propose to use your data for a new purpose that was not covered by the original consent you provided — we will seek that consent separately before the new processing begins.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way y3339 processes your Personal Data, please get in touch with our support team. We aim to respond to all privacy-related enquiries within 5 business days and to resolve substantive requests within 30 days.
Email Support (Privacy Enquiries)
Support is available 24/7 in English. Urdu-language assistance is available on request.
When contacting us about a privacy matter, please include your registered username or email address, a clear description of your request or concern, and any relevant Account reference numbers. This will help us locate your records and respond to you as efficiently as possible.
All data transmitted between your device and y3339 is protected by TLS encryption. Sensitive records — including your KYC documents and PKR transaction history — are also encrypted at rest on our servers.
Identity verification documents — including Pakistani CNIC and passport copies — are handled exclusively by accredited KYC processors under binding data agreements. Your documents are never shared beyond what is legally required.
y3339 does not sell, rent, or trade your Personal Data to advertisers or data brokers — ever. Your information is used only to operate the Platform, fulfil legal obligations, and keep your Account secure.
You decide whether y3339 can send you promotional content — cricket specials, PSL T20 offers, casino bonuses and more. Opt in or out anytime from your Account settings, with instant effect.
We keep your data only as long as legally required — typically five years for financial and KYC records. When the retention period expires, data is securely deleted or anonymised with no exceptions.
Access, correct, delete, or export your Personal Data at any time. Submit a request to [email protected] and we will respond within 30 days — no fees, no unnecessary delays.
Your privacy is protected, your data is secure, and your rights are respected. Join thousands of Pakistani players already enjoying cricket betting, PSL T20 markets, live casino and slots — all in PKR, all on mobile.